Privacy Policy

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Payment information (processed securely through Stripe)
• Property addresses and lease information
• Document uploads (lease documents, certificates, etc.)

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process pack requests and payments
• Generate management packs using AI technology
• Communicate with you about your account and requests
• Send email notifications and updates
• Detect, prevent, and address technical issues
• Comply with legal obligations
• Protect the rights and safety of users and third parties

LeaseSwift uses artificial intelligence (AI) to process lease documents and generate management packs. This involves:

• Uploaded documents are processed using AI services (Claude API) to extract lease information
• Document content is analyzed to generate LPE1 forms and management packs
• Data is processed securely and in accordance with this Privacy Policy
• We do not use your data to train AI models for purposes other than providing the Service

By uploading documents, you consent to this AI processing of your data for the purpose of generating management packs.

We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Email delivery (Resend)
• AI processing (Anthropic Claude API)
• Cloud hosting and storage (AWS)
• Authentication (Clerk)

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure cloud storage on AWS
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

If you are located in the European Economic Area (EEA) or UK, you have certain data protection rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@leaseswift.co.uk. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including standard contractual clauses and other legal mechanisms.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@leaseswift.co.uk